Saturday 27 October 2012

Successful marketing and customer loyalty

By on 00:04

For most businesses, the main measures of success are generally marketing sales, more profits and greater brand recognition.
These measures seem to be an obvious way to see healthy and marketing, is not it?
However, what would happen if your ultimate goal as an entrepreneur was to win people's trust?
What would happen if all your marketing decisions were taken in the best interests of your clients?
What would you do if the ultimate measure of the success of a company was to be 100% responsible for your customers?
This reasoning may be surprising to some, but to get your first client, it works! It forces you to improve your skills and way of doing business.
First, the reality is that your customers do not care about what you sell. They do not really care about your business or you.
Your customers may like your products, they may like to do business with you, but what they really appreciate is the attention you give them.
So if your ultimate goal is to do business with customers engaged and loyal to your brand, you will base all your decisions in the interest of your customers.
This grade can be subtle for some people, however, it will become apparent when you turn into question the work that you do. This decision will she take the client or will it simply beneficial for your business?
This reflection could make you hesitate because its answer is possibly different from what you are accustomed to hear: putting the customer first, it might be expensive, but in my heart I know it is the right thing to do.
Who knows, you might have to counsel a client to buy a product or service, because you know that is not what he needs.
You may have to teach your customers how to get more of your products rather than encourage them to buy new ones.
Although this kind of initiative could actually cause you to lose sales in the short term, this is an excellent long-term vision for your business.
In the client's best interest.
Obviously take business decisions to satisfy the customer first will always pay in the long term, even if these decisions are difficult to accept at first.
Tell a customer that your product or service is not the best solution, this is not always the easiest thing to do. But it gets worse: introduce your client a better solution, even if it is offered by your competitor.
In the short term, such a decision might seem to have a negative impact on your business, but in the long term, you have a good head start compared to your competitors.
You know it's the right thing to do.
You earn the respect of your customers and they will be loyal . They tell people that they can trust you.
A lasting partnership based on customer confidence and it takes a lot of time.
Looks like another, "it's the hard stuff that country off in the end."
I hope you liked this post.

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